The Self-ServiceA component of the ADD Streaming workflow, provides a simple and easy-to-use solution to upload your own data for processing and review. FAQs topic provides answers to frequently asked questions regarding the Self-Service component.
The ADDAutomated Digital Discovery Processing (eCapture) WorkerAn eCapture module. The Worker (also called the Client) runs from individual workstations and processes tasks. needs to be turned on.
No, you need to get images.
Follow the ADD Review Enterprise Imaging workflow.
See ADD Review for more information.
An error will display, allowing you to re-que.
You can add them on the fly using the button.
You must upload in a container format (zip, rar, pst, nsf, etc.).
See Pause, Cancel or Restart an Upload for more information.
If there are any documents with errors, the number of errors display on the status gauge in UploadUpload means to transmit data from a computer or other source into ADD. history and status grid.
The errors also display when you click the status gauge to display the Job Status popup.
There is no limit on the amount of data you can upload through Self-Service. The recommendation of upload size is completely dependent upon the user’s bandwidth and upload speed.