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Add a Sub-Issue Type
In Case Manager, you can open a case and add can add sub-issue types to parent issue types in your case on the Issues tab.
To add a sub-issue type:
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Open CASE MANAGER.
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Double-click on a case to open it.
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Click the Issues tab.
The Issues table appears.
- Click on an issue.
- Click the Add Sub-Issuebutton.
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Enter the information for the sub-issue type in the dialog.
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Name - The name of the sub-issue type (e.g. "Fact")
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Short Cut - The short cut key for the sub-issue type (e.g. "F")
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Tool Tip - A quick description that appears when the mouse hovers over the sub-issue type (e.g. "This is a fact")
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Color - A color to help identify the sub-issue type
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Parent - Identifies which issue type the sub-issue type will be part of
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Click the Save & Close button.
The Add Sub-Issue dialog appears.
Input the following information:
The dialog closes, and the sub-issue type information is added to the case under the issue type.
Related Topics
Version: 2019.3.0
Last Modified: December 2, 2019