The Self-Service FAQs topic provides answers to frequently asked questions regarding the Self-Service component.
The eCapture® by IPRO Worker needs to be turned on.
No, you need to get images.
Follow the Enterprise Review Enterprise Imaging workflow.
See Enterprise Review for more information.
An error will display, allowing you to re-que.
See Requeue a Job in Enterprise Media Manager.
You can add them on the fly using the button.
You must upload in a container format (zip, rar, pst, nsf, etc.).
See Pause, Cancel or Restart an Upload for more information.
If there are any documents with errors, the number of errors display on the status gauge in Upload history and status grid.
The errors also display when you click the status gauge to display the Job Status popup.
There is no limit on the amount of data you can upload through Self-Service. The recommendation of upload size is completely dependent upon the user’s bandwidth and upload speed.