Did you forget the password to access your account on the Local Web Portal?
You can reset your password from the sign in page on the Web Portal.
To reset your password, follow the steps below:
- Click the "Forgot Password?" link.
- Enter the email address for the account.
- Click the Reset Password button.
- Click the link in the email.
- Enter and confirm a new password.
The sign in box changes. A field to enter an email address appears.
An email is sent to the address you entered. The email contains a link that opens a page where you can enter in a new password.
The new password page appears.
The password must adhere to the security settings on your account.
Once you complete the process, you are free to sign in to your account with the new password you set.
Note: If the security settings on the your subscription are set to include security questions, you must answer a security question after you enter and confirm the new password.
Last Revision: 10/14/2021