Add a Sub-Issue Type
In Case Manager, you can open a case and add can add sub-issue types to parent issue types in your case on the Issues tab.
To add a sub-issue type:
Open Case Manager.
Double-click on a case to open it.
Click the Issues tab.
The Issues table appears.
- Click on an issue.
- Click the Add Sub-Issue button.
Enter the information for the sub-issue type in the dialog.
The Add Sub-Issue dialog appears.
Input the following information:
Name - The name of the sub-issue type (e.g. "Fact")
Short Cut - The short cut key for the sub-issue type (e.g. "F")
Tool Tip - A quick description that appears when the mouse hovers over the sub-issue type (e.g. "This is a fact")
Color - A color to help identify the sub-issue type
Parent - Identifies which issue type the sub-issue type will be part of
Click the Save & Close button.
The dialog closes, and the sub-issue type information is added to the case under the issue type.
Last Revision: 10/14/2021